Mastering Civility: Lecture by Christine Porath

This is part of the DR Book Collection.

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When it comes to management research, Stanford’s Robert Sutton is someone I often look to. I follow his blog (which has unfortunately been dormant for some time) and take his book recommendations seriously. A year or so ago, I read his The No Asshole Rule. The main idea is that bullies and other toxic people–you know, assholes–negatively affects worker morale and productivity. I’ve written about his follow-up book Good Boss, Bad Boss here at Difficult Run. Needless to say, I like Sutton’s work. So when I read his Amazon review of Mastering Civility: A Manifesto for the Workplace by Georgetown’s Christine Porath, I knew I had to check it out. Sutton writes,

In the name of full disclosure, I read an advance version of this book and wrote an endorsement. That said, because I wrote a related book on “”jerks” a decade ago, I’ve since read many books on workplace jerks and what to do about them, and related matters, over the years– and I’ve endorsed a lot of them too. Mastering Civility is the best of the bunch. It is the most useful, most evidence-based, and the writing is delightful– Porath’s voice is strong and engaging. The blend of stories and studies and advice you can use right away are pitch perfect. If you like books by Adam Grant or Robert Cialdini, you will like this as Porath is one of those rare top-notch researchers who is devoted to making people’s lives better, and making our organizations more effective too. She also presents one of the most compelling arguments against treating others in rude and disrespectful ways that I’ve ever read. It’s a gem.

Porath’s survey of the research finds that rudeness and incivility can decrease creativity, disrupt attention, and increase errors. However, leaders and co-workers that practice civility a viewed more favorably by others, have more engaged employees, boost creativity and performance, help create a reciprocal, civil organizational culture, and improve decision-making. All those who work–which is pretty much everyone–should take note.

You can see a lecture by Porath below.

How Do Professors Vote?

They vote Democrat. No one saw that coming…

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At least those in economics, history, journalism, law, and psychology, according to a 2016 study. The abstract reads,

We investigate the voter registration of faculty at 40 leading U.S. universities in the fields of Economics, History, Journalism/Communications, Law, and Psychology. We looked up 7,243 professors and found 3,623 to be registered Democratic and 314 Republican, for an overall D:R ratio of 11.5:1. The D:R ratios for the five fields were: Economics 4.5:1, History 33.5:1, Journalism/Communications 20.0:1, Law 8.6:1, and Psychology 17.4:1. The results indicate that D:R ratios have increased since 2004, and the age profile suggests that in the future they will be even higher. We provide a breakdown by department at each university. The data support the established finding that D:R ratios are highest at the apex of disciplinary pyramids, that is, at the most prestigious departments. We also examine how D:R ratios vary by gender and by region. People interested in ideological diversity or concerned about the errors of leftist outlooks—including students, parents, donors, and taxpayers—might find our results deeply troubling.

Langbert, Quain, Klein, 2016, pg. 425.

Of course, this is nothing new. For example, Jonathan Haidt and colleagues recently highlighted the lack of political diversity in academic psychology. What’s particularly interesting to me, however, is the D:R ratio in economics. I recall a Facebook discussion toward the end of last year in which this bias was downplayed and economic departments were more-or-less given as examples of conservative (read Republican) hubs on campus.[ref]”They have the Hoover Institution at Stanford!” apparently counts as evidence that bias doesn’t exist.[/ref] I already knew this wasn’t true and said as much, but my comment was pretty much ignored. This exchange made me realize that many outsiders likely think mainstream economics is tainted by an American brand of conservatism.[ref]Nevermind that modern Republicans are virtually mercantilists: an economic theory that was refuted in the 18th century.[/ref] But more important, it made me realize that some (many?) on the left reject the findings of mainstream economics because they think it’s politically biased.

So, to those who think economic departments are full of conservatives: yes, these departments are more conservative than others. But the only way they could be labeled “conservative” is due to other departments being so far to the left. Basically, econ departments are more politically diverse. Nonetheless, they are still dominated by Democrats. While this may not instill confidence in my Republican friends, perhaps it will convert some of my Democrat ones.

From Gregory Mankiw’s Principles of Economics, 7th ed. (pg. 32).

Rising Strong: Interview with Brené Brown

This is part of the DR Book Collection.

Image result for rising strongBrené Brown’s Daring Greatly made my top 5 list in 2015. I wrote,

Brown’s approach to shame and vulnerability has had a significant impact on my worldview, including how I interpret my religion…The book is a fantastic mix of research, anecdotes, and application. The insights within it are themselves therapeutic, providing a language capable of capturing many of the turbulent emotions we experience. The result is better self-understanding and increased self-awareness. A paradigm shifting book.

I also devoured her The Gifts of Imperfection after finishing Daring Greatly. But when Rising Strong: The Reckoning. The Rumble. The Revolution. was released, I asked my therapist if she had read it and if it was anything new compared to her previous work. My therapist said that it was largely more stories expanding on her previous themes. Being one who is largely interested in hard data, the idea of additional anecdotes with few new insights didn’t appeal me. However, when I came across it on Audible and remembered that Brown was the narrator, I decided to give it a listen. My interest was further peaked by some brief research I was doing on boundaries and relationships.

Rising Strong was well worth the read. While my therapist’s description was accurate, my disinterested reaction was due to my failure to remember how much I enjoyed Brown’s anecdotes and how well she weaved them together with her professional research. It’s actually one of the major strengths of her books. In Rising Strong, she puts this strength toward describing a framework of

  1. Accepting failure and becoming curious about the emotions that come with it (the Reckoning).
  2. Honestly engaging the stories we tell about ourselves[ref]What she refers to as the “shitty first drafts” (pg. 85).[/ref] (the Rumble).
  3. Turning the process of reckoning and rumbling into a practice that leads to transformation (the Revolution).

One of my favorite insights, however, was about boundaries. According to Brown,

[T]he most compassionate people I interviewed also have the most well-defined and well-respected boundaries…They assume that other people are doing the best they can, but they also ask for what they need and they don’t put up with a lot of crap…Boundaries are hard when you want to be liked and when you are a pleaser hell-bent on being easy, fun, and flexible. Compassionate people ask for what they need. They say no when they need to, and when they say yes, they mean it. They’re compassionate because their boundaries keep them out of resentment (pgs. 114-115).

Boundaries are an important part of generosity and integrity. “Generosity,” she says, “is not a free pass for people to take advantage of us, treat us unfairly, or be purposefully disrespectful and mean…[A] generous assumption without boundaries is another recipe for resentment, misunderstanding, and judgment. We could all stand to be more generous, but we also need to maintain our integrity and our boundaries” (pgs. 122-123).

These kinds of insights can help us all be our better selves. You can see a brief interview with Brown below.

Can Marijuana Laws Reduce Prescription Drug Overdoses?

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According to a 2015 study,

Drug overdoses are the leading cause of death from injuries in the United States today, exceeding deaths from suicide, gunshots and motor vehicle accidents (Murphy et al., 2013). They are also a prime contributor to the recent rise in mortality among middle-aged white Americans (Case and Deaton 2015). In 2010, 16,651 deaths were caused by a prescription opioid overdose, representing nearly 60% of all drug overdose deaths, and exceeding overdose deaths from heroin and cocaine combined (Jones, Mack and Paulozzi, 2013). While a modest decline in opioid overdose deaths has occurred since 2012, more than 16,000 lives are lost annually to prescription opioids (NCHS, 2014).

These numbers are the result of a dramatic rise in morbidity and mortality associated with prescription opioid abuse over the past two decades. The number of fatal poisonings due to prescription pain medications quadrupled between 1999 and 2010. Over the same period, the distribution of opioid pain medications also quadrupled, demonstrating a parallel rise between the distribution of opioid pain medication and its abuse nationally (CDC, 2011). Treatment admissions grew at an even faster rate, increasing nearly six-fold between 1999 and 2009 (CDC, 2011b). Opioid-related emergency department (ED) visits more than doubled from 21.6 per 100,000 in 2004 to 54.9 per 100,000 in 2011, for a total of 1.24 million ED visits involving nonmedical use of pharmaceuticals and pain relievers in 2011 (SAMHSA, 2013a). It is these trends that led the Centers for Disease Control to deem the misuse of prescription opioids in the United States an “epidemic” (pg. 2).

The researchers conclude,

Considerable attention has been paid in the literature to the potential unintended consequences of medical marijuana laws, with people examining impacts of these policies on youth initiation, recreational marijuana use and abuse as well as drunk driving (Wen et al., 2015; Choi, 2014; Lynne-Landsman et al., 2013; Anderson, Hanson and Rees, 2012 & 2013; Pacula et al., 2013). In this paper we consider a potential unintended benefit of these laws: a reduction in the misuse of prescription opiates.

Our results are intriguing in that we find fairly strong and consistent evidence using difference-in-differences, event study, and synthetic control group methods that states providing legal access to marijuana through dispensaries experience lower treatment admissions for addiction to pain medications. We provide complementary evidence that dispensary provisions also reduce deaths due to opioid overdoses. We estimate even larger effects in states that have both legally protected and active dispensaries.

…The fact that opioid harms decline in response to medical marijuana dispensaries raises some interesting questions as to whether marijuana liberalization may be beneficial for public health. Marijuana is a far less addictive substance than opioids and the potential for overdosing is nearly zero (Hall and Pacula, 2003). However, it remains unclear from our current analysis whether the findings we observe are short term or persist. In addition, we ultimately need to weigh any potential indirect benefits from medical marijuana dispensary provisions in terms of its implied reductions in opiate misuse (or other positive outcomes) against any potential negative impacts of these provisions on other factors, such as tobacco use and drugged driving. At a minimum, however, our results suggest a potential overlooked positive effect of dispensary enabling medical marijuana laws (pgs. 21-22).

Fighting Poverty with the EITC

“The Earned Income Tax Credit isn’t super well-known,” writes Vox,

but it’s one of the best tools the federal government has for fighting poverty. It functions as a wage subsidy for the working poor, providing an average of $2,982 a year to families with children come tax season. The results are impressive. According to the Census Bureau, refundable tax credits like the EITC and the similarly structured Child Tax Credit cut the poverty rate (correctly measured) by 3 percentage points in 2013 — that’s 9.4 million people kept out of poverty.

But a [2015] study suggests that even that is an underestimate. UC Berkeley economist Hilary Hoynes and the Treasury Department’s Ankur Patel find that the EITC might be twice as effective at fighting poverty as the census estimate suggests.

How so?:

Hoynes and Patel focus on the credit’s effect on single women with children, the single biggest group of recipients. It’s well-known that the EITC encourages nonworking single moms and dads to enter the workforce; an analysis by the Center on Budget and Policy Priorities found that EITC brought more single mothers into the workforce in the 1990s than welfare reform did. That means that it boosts income not just by giving people money, but by getting people to work more and bring in more in wages. These increased wages can reduce income in other ways, such as by making people ineligible for programs like food stamps, but on the whole it boosts pay.

Hoynes and Patel find that bringing this effect into the analysis doubles the number of people lifted out of poverty by the EITC. The expansion of the EITC included in Bill Clinton’s 1993 budget reduced the share of people under the poverty line by 7.9 percent. That’s much more than you’d find in an analysis that doesn’t take the EITC’s effect on employment into account.

 

Hoynes nicely summarizes these findings in a 2016 policy brief. In short,

  • “The EITC is the cornerstone of U.S. anti-poverty policy. It is the largest anti-poverty program for children in the US. Together with the Child Tax Credit (CTC), the EITC removed 4.8 million children from poverty in 2015. It is also the second largest anti-poverty program for the population as a whole. Together with the CTC, the EITC lifted a total of 9.2 million people out of poverty in 2015. Only Social Security removes more people from poverty” (pgs. 2-3).
  • The EITC “lowered mother’s risk of cardiovascular disease, metabolic disorder and inflammations, and improved their mental health. The expansion also led to a reduction in smoking among single mothers with children” (pg. 4).
  • The EITC also “reduced the incidence of low birth weight…and increased mean birth weight” (pg. 4).
  • “The EITC raises both math and reading test scores in elementary and secondary schooling” (pg. 5).
  • “The EITC is associated with higher rates of high school completion (or GED) and also higher college attendance rates. This in turn translates into better employment outcomes and higher earnings” (pg. 5).

Worth looking at.

Still Think There’s a Threat?: Immigrant-Linked Terrorism

I’ve written before about the (un)likelihood of dying at the hands of a foreign terrorist here on American soil. But for kicks, let’s drive the point home a little more. As Vox reports,

To put [the Cato Institute’s numbers] in perspective, I’ve produced the following chart, which compares the average annual likelihood of American pedestrians being hit by a railway vehicle, dying due to their own clothes melting or lighting on fire, and being killed in a terrorist attack perpetrated by an immigrant. It’s quite revealing:

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Even better, you have a higher chance of winning the lottery or being struck by lightning than being killed by a refugee in a terrorist attack:

Here’s hoping we can all get a grip.[ref]Unfortunately, Trump’s Chief Strategist Steve Bannon doesn’t just dislike illegal immigration, but legal immigration. I imagine the restrictions will continue to be ratcheted up.[/ref]

The Return of the Anti-War Left?: The Carnage of Drone Warfare

As a friend of mine said in response to this Tweet, “The left is anti-drone bombing once again. Welcome home after 8 years.” Now, if you think his quip is unfair, it should be noted that it’s based on sound social science: the majority of anti-war Democrats of the Bush years weren’t really all that anti-war as much as they were anti-Bush. As soon as Obama took office, the opposition dropped considerably.

But to wake people up to the reality of the continued violence, here are the estimates of total bombs dropped by the U.S. in 2016:

In President Obama’s last year in office, the United States dropped 26,172 bombs in seven countries. This estimate is undoubtedly low, considering reliable data is only available for airstrikes in Pakistan, Yemen, Somalia, and Libya, and a single “strike,” according to the Pentagon’s definition, can involve multiple bombs or munitions. In 2016, the United States dropped 3,028 more bombs—and in one more country, Libya—than in 2015.

Most (24,287) were dropped in Iraq and Syria. This number is based on the percentage of total coalition airstrikes carried out in 2016 by the United States in Operation Inherent Resolve (OIR), the counter-Islamic State campaign. The Pentagon publishes a running count of bombs dropped by the United States and its partners, and we found data for 2016 using OIR public strike releases and this handy tool.* Using this data, we found that in 2016, the United States conducted about 79 percent (5,904) of the coalition airstrikes in Iraq and Syria, which together total 7,473. Of the total 30,743 bombs that the coalition dropped, then, the United States dropped 24,287 (79 percent of 30,743).

Micah Zenko of the Council on Foreign Relations points out,

As Donald Trump assumes office today, he inherits a targeted killing program that has been the cornerstone of U.S. counterterrorism strategy over the past eight years. On January 23, 2009, just three days into his presidency, President Obama authorized his first kinetic military action: two drone strikes, three hours apart, in Waziristan, Pakistan, that killed as many as twenty civilians. Two terms and 540 strikes later, Obama leaves the White House after having vastly expanding and normalizing the use of armed drones for counterterrorism and close air support operations in non-battlefield settings—namely Yemen, Pakistan, and Somalia.

…Less than two weeks ago, the United States conducted a drone strike over central Yemen, killing one al-Qaeda operative. The strike was the last under Obama (that we know of). The 542 drone strikes that Obama authorized killed an estimated 3,797 people, including 324 civilians. As he reportedly told senior aides in 2011: “Turns out I’m really good at killing people. Didn’t know that was gonna be a strong suit of mine.”

This is what leads Nathan Robinson at Current Affairs to chastise his fellow leftists:

The newspaper headlines today all blare shocking reports about Trump’s continued bigotry. But further down the page, a different story about Muslim lives is receiving far less attention: the U.S. bombing of Syria, and its increasing numbers of civilian casualties. While Trump says racist things about Muslims, U.S. warplanes are actually killing them, something far less discussed even though (or perhaps because) it morally implicates Democrats.

The U.S. has also been accused of concealing the true death toll…[But i]t’s also important to remember that death tolls themselves only begin to capture the scale of a bombing’s impact. The numbers of injuries are often far higher (and frequently unreported). “Injuries” can mean lost limbs, blindness, and paralysis. They can mean permanent disfigurement. They can mean that a person will never work again, and will suffer from depression and PTSD, or will require medical care for the rest of their lives. Furthermore, even those who are not “injured” can experience deep and lasting trauma, after seeing loved ones or even strangers torn to shreds before their eyes. The actual pain of a mother realizing her child has been blinded, or a brother watching his sister die, is absent from death toll statistics.

The complaint of human rights advocates has centered around the fact that the United States is downplaying and concealing casualties, and that the deaths are growing in frequency without any justification…All of this occurred under a Democratic president. So while the organizers of the Democratic National Convention where proudly presenting the Khan family as evidence of their superior devotion to Muslim lives (and while DNC attendees were chanting “USA, USA, USA” as if they were frenzied 2004-era Bush Republicans), the Obama administration was directly responsible for killing scores of living, breathing Muslim civilians. While Democrats were voicing their outrage that Donald Trump had said yet another despicable racist thing, the party was speaking up in defense of a candidate who had decimated a Muslim country, and who had actually voted for the senseless war that killed Cap. Kahn in the first place.

Rhetorical attacks on Muslims are indefensible. But physical attacks on Muslims, using tanks and gunships, are even more horrific. Democrats might not want to be so certain that they have the moral high ground when it comes to valuing Muslim lives.

Of course, this by no means lets Republicans off the hook. Nor does it equate Obama and Trump (or the GOP) or fail to recognize the nuances of war. It shouldn’t dampen our optimism about the decline of war and violence in the modern era either. But it does call for some consistency; to minimize selective outrage. If we treated all administrations like public servants accountable to us instead of celebrities on our favorite football team, some of this might have been avoided.[ref]Unfortunately, I don’t have all that much faith in the general electorate to oppose bad policies.[/ref]

By Riley Yates

The Effects of Climate Change on the U.S. Economy

Climate change could have massive negative effects on the U.S. economy according to a new study:

We exploited random fluctuations in seasonal temperatures across years and states, using the richness of historical data available in the US. We employed a panel regression framework with the growth rate of gross state product (GSP) and average seasonal temperatures for each US state, and found that summer and autumn temperatures have opposite effects on economic growth. An increase in the average summer temperature negatively affects the growth rate of GSP. An increase in the autumn temperature positively affects this growth rate, although to a lesser extent. This suggests that previous studies’ aggregation of temperature data into annual temperature averages may mask the heterogeneous effects of different seasons.

The summer effect is particularly pronounced in data since 1990. This leads to a negative net economic effect of rising temperatures. This implies that the US economy is still sensitive to temperature increases, despite the adoption of adaptive technologies such as air conditioning (Barreca et al. 2015). Temperature also has a stronger effect in states with relatively high summer temperatures, most of which are located in the south.

Our analysis quantified the effect of rising temperatures across sectors of the US economy. We find that an increase in average summer temperature has a pervasive effect on all industries, not just the sectors that are traditionally assumed to be vulnerable to climate change…In our empirical analysis, an increase in the average summer temperature decreased the annual growth rate of labour productivity. An increase in the average autumn temperature had the opposite effect. Our analysis used data at the macroeconomic level, but it is consistent with existing studies of this relationship at the microeconomic level (Zivin and Neidell 2014, Cachon et al. 2012, Zivin et al. 2015).

The authors find that the long-term effect of climate change would be a reduction in “the growth rate of US output by 0.2 to 0.4 percentage points by the end of the century. At the historical growth rate of US GDP of 4% per year, this would correspond to a reduction of up to 10%. The results are even more dramatic in the high emissions scenario (A2). Here, the reduction of economic growth could reach 1.2 percentage points, corresponding to roughly one-third of the historical annual growth rate of the US economy.”

You can see economist Bridget Hoffman explain the findings below:

These results echo Joseph Heath’s analysis of climate change’s effects on the global economy. But perhaps more important, it helps drive home his main point: climate change will drastically reduce economic growth over the next 100 years without intervention. But people will still be be significantly better off compared to us today even if we fail to act (check the GDP graph at about 0:46). They just won’t be as well off as they could have been.

Policy makers should consider both of these facts when discussing how to combat climate change.

Immigration and Prosperity

According to The New York Times,

President Trump on Wednesday began a sweeping crackdown on illegal immigration, ordering the immediate construction of a border wall with Mexico and aggressive efforts to find and deport unauthorized immigrants. He planned additional actions to cut back on legal immigration, including barring Syrian refugees from entering the United States.

Vox reports,

The four remaining draft orders obtained by Vox focus on immigration, terrorism, and refugee policy. They wouldn’t ban all Muslim immigration to the US, breaking a Trump promise from early in his campaign, but they would temporarily ban entries from seven majority-Muslim countries and bar all refugees from coming to the US for several months. They would make it harder for immigrants to come to the US to work, make it easier to deport them if they use public services, and put an end to the Obama administration program that protected young “DREAMer” immigrants from deportation.

In all, the combined documents would represent one of the harshest crackdowns on immigrants — both those here and those who want to come here — in memory.

Much like trade, I’ve spent the last year writing about the economics of immigration. Some of my findings are:

Sure enough, more evidence comes rolling in. A new IMF study finds

that migrants help increase per capita income levels in host advanced economies, and this effect is both statistically and economically significant. Our estimates suggest that a one percentage point increase in the share of migrants in the adult population (the average annual increase is 0.2 percentage point) can raise GDP per capita by up to 2% in the long run. Moreover, this effect comes mainly through an increase in labour productivity and, to a lesser extent, through the more standard channel of an increase in the ratio of working-age to total population.

The result survives a number of robustness checks, which include controlling for other determinants of income per capita (trade openness, the level of technology, the education level, and age structure of the host population, and policy variables); excluding from the sample countries that were created through migration and have high income levels (USA, Canada, Australia, and New Zealand); and using alternative gravity model-based instruments.

We find that both high- and low-skill migrants raise labour productivity. There is no evidence of major physical or human capital dilution, as investment adjusts over time to the larger pool of workers, and migrants are increasingly high-skilled. Instead, our results suggest that the complementarities that earlier analyses uncovered mostly at the micro level are also relevant at the macro level. The evidence from the microeconomic literature suggests that the positive productivity effects come from increased TFP and human capital. High-skilled migrants contribute to productivity directly, including through innovation, and indirectly through their positive spillovers on native workers. Low- and medium-skilled migrants can also contribute to aggregate productivity, to the extent that their skills are complementary to those of natives, promoting occupational reallocation and task specialisation.

…Our analysis finds…that the gains from immigration are broadly shared across the population. Migration increases the average income per capita of both the bottom 90% and the top 10% of earners, even though high-skilled migration benefits more top earners — possibly because of a stronger synergy between migrants and natives with high skills. Moreover, the Gini coefficient — a broad measure of income inequality within the bottom 90% of earners — is not affected by the migrant share.

Let them come.

Trade and Deregulation: Best Friends?

President Donald Trump is expected to sign an executive order as early as Monday stating his intention to renegotiate the free trade agreement between the United States, Canada and Mexico, a White House official told NBC News.

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Economist Brad Delong commented recently, “The economic case against the two agreements that passed [NAFTA and China into WTO], and the one that did not [TPP], doesn’t hold water. It’s clear, however, that candidates can make an effective political case against trade agreements — and that scares me.” For those of you who may have missed the last year of posts, here’s a few highlights that demonstrate why anti-trade, anti-globalization populism is empirically wrong:

And what should appear this past week? A new study arguing that the interaction of openness to imports and deregulation can boost economic growth:

Enthusiasm for reducing domestic regulation, or ‘red tape’, has been gaining momentum in some OECD countries, and there are many reasons to think that reducing such red tape – including at local levels – could be beneficial for productivity growth by encouraging firm entry, competition, and efficiency gains. Evidence from an analysis of firms and industries in panels across OECD countries suggests that this is indeed the case (OECD 2017). Easing the strictness of regulation in network industries (e.g. energy, telecommunications, and transport) especially, as well as in retail and professional services, would improve productivity and competitiveness in downstream sectors, not least manufacturing, which use services from these upstream industries as inputs for their own production.

…In a recent paper that examines the productivity growth of firms in a dozen or so OECD countries, we find that the benefits of domestic deregulation depend both on sectoral openness to imports and firms’ technological advancement (Ben Yahmed and Dougherty 2017). The results show that firms in sectors with higher import penetration have higher productivity growth, if these firms are close to their sectoral technology frontier. The most productive firms appear to enjoy a significant increase in productivity when foreign competitors’ pressure is high; in contrast, import penetration does not incentivise firms far away from the technological frontier, or if so only weakly.

In addition, the pro-competitive effect of international trade depends on domestic regulatory stringency. Our results indicate that, among the most productive firms, the positive effect of foreign competition is inhibited for firms operating in a country with stringent regulation such as higher barriers to entry. Domestic and foreign competitive pressures are found to be complementary: firms’ incentives or abilities to improve their productivity to cope with foreign competition are stronger in countries with less stringent regulation. 

Trade and deregulation

Apparently, our political leaders need to take a long hard look at all of this.